clipper card pending passes
You can use your travelcards on any 10 days from the start date and you have 4 weeks (28 days) from this date to use them. For the latest list, click here. All 10 travelcards must be used within 4 weeks (28 days). Each day that you make one or more journeys, a travelcard will be used and, provided you touch-in to start each journey and stay within the zones you’ve chosen, all your journeys will be covered. This page includes when value is available, online orders, and different types of value. Enter the 10-digit card … If it’s been more than 6 months, you’ll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929 for help. You can buy online for your get me there smart card and won't need to use ticket machines on stops. Using Clipper. Just tag and go! What happened to my order? If you do not see your Clipper START card associated with your Clipper account, please call Clipper Customer Service at 877-878-8883. This means we couldn’t process your payment for automatic reloading. Key Clipper information translated to Chinese. This type of platform allows Clipper to be combined with the smart cards offered by other low-income programs, such as food stamps and Medicaid. Follow these easy steps: 1. To provide payment, log in to your Clipper account and edit your Primary Payment method. If you have more questions about Clipper services, Autoload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. I set up Autoload, but it’s not showing up in my online account. Please review your current pending order on the Dashboard” commute@smcgov.org | 650 363 1933 . You can use Muni mobile and purchase tickets without the need for exact change It currently shows I have the amount in the pending passes area but shows I have it in cash value. But for a long time they were a pain to get, set up, and add money to, and too often tourists incorrectly thought Clipper Cards were discount passes. This page includes How RTC cards work, accessible information, and using Clipper equipment. Your session is about to expire due to inactivity. If you are not eligible to receive a Clipper card from Stanford Medicine, you can request or pick up a card from Clipper card directly. Automatic Reloading. Flying into San Francisco? You can choose anytime or off-peak travelcards, for any combination of zones. Loading Value. Youth/Senior Cards. When you first set up automatic reloading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Log in to your account with the email address we have on file and provide an updated email address. (Some Travelshops may have different opening times, so please check for latest information.). If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. You may have used all 10 travelcards already. The price for each Clipper will be the total for nine travelcards, so you get one free. Tag your card every time you board. Obtain a new Clipper card through a Clipper retailer or from Clipper directly (unless your Go Pass Provider issues Clipper cards). opens in new window. For account-related
If you had cash value on your Clipper card, you may call Clipper Customer Service to transfer the value to your new card for a $5 fee. My transit benefit program told me they sent you the money. Privacy Policy. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Ticket Vending Machines accept cash, debit or credit cards. Clipper Card or credit card for use across multiple transit providers. Contact your program’s administrator for instructions on replacing a card. Instead of fishing around for notes and change or standing in line at ticket machines, this prepaid public transport card gives you tap-and-go convenience. Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. If you're travelling with Metrolink, plan ahead, allow extra time for your journeys, avoid the busiest times and routes, if you can, and be patient when travelling. LOAD PASSES OR CASH TAP-AND-RIDE ALL BAY AREA TRANSIT LINK PRE-TAX BENEFITS All WestCAT passes are currently available on Clipper, with the exception of student passes. Tip: If traveling locally on a transbay bus, notify the driver before you tag to be charged correctly. The 4 weeks starts from the day you buy your Clipper in a TfGM Travelshop or the start date you choose when you buy online at getmethere.com. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Where to Purchase and Load Value on an Adult Clipper Card At any Ticket Vending Machine (TVM) on all light rail platforms. Copyright © 2021 Transport for Greater Manchester. The clipper card is just a way to Store money or tickets from both MUNI and BART. Clipper automatically figures out the cost of your ride, including all discounts and transfers. It can also be loaded with any passes authorized by any participating system, although in this case it would be Muni only, as BART doesn't have passes… If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Riders age 5-18 or 65 and over can apply for a Youth or Senior Clipper card. Adult cards … Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. What should I do if my card is lost or stolen? This page includes Using Clipper on specific agencies. So that is not the issue. This page includes balance protection, online accounts, and card cancellation. Otherwise, you will be logged out automatically. It you load your Clipper card via the web or phone, you will need to wait 3 to 5 days for the card to be activated and the information provided to Caltrain's ticket machines. All rights reserved. For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. Fares are standard for most routes, but fares are higher for routes 21 and 29. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. Eligible Stanford affiliates should complete Option 2 in the Transit Pass Request Form. High-value Discount (HVD) For single rides, adult Clipper cards get a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Select “Clipper Monthly Parking” 3. Clipper ® card also is accepted on various transit agencies in the San Francisco Bay Area. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. Design Clipper 2.0 to support open payments. The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. After we collect payment, we will send you an email confirming this. Many transit services offer money-saving passes good for a month or 31 days. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your card’s security code. Ferry Building San Francisco Monday-Friday, 9 a.m.-12 p.m. and 1 p.m.-5 p.m. Saturday, 9 a.m.-1 p.m. and 1:30 p.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Temporarily closed. There ease of use, convenience and offer of… Your value normally will be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. This page includes how it works and blocked cards. This page includes how to tag, card issues, and visitor info. Choose to stay logged in or to log out. Log in to your account to add a Backup Payment method. You may not have an order for a Commuter Check Card, and an order for a transit pass or Clipper Cash at the same time. Clipper ® is a reloadable fare payment card that can be used to store a SamTrans Monthly Pass and cash. any one zone. Clipper will reload your card whenever your cash value balance is below $10 or your pass expires. Only one travelcard will be used for each day you travel. The Metropolitan Transportation Commission, as a public agency responsible for Clipper®, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. The card reader at Caltrain stations reads the Clipper ® card to see if you have a current Monthly Pass, or deducts the cost of a trip or ride from your card. That's been changing recently, so there's more of a justification for buying them. We will automatically send a declined payment notice to the email address in your Clipper account. If your card is registered, contact us so we can block your card from further use. Use the School District dropdown menu to find your school’s application! As with any ticket on a smart card, a Metrolink official will be able to check that you have a valid and active Clipper travelcard. If the address you use in the Clipper START application is different than the address associated with your existing Clipper account, we will update your Clipper account with the new address. If your Clipper card has been misplaced, please call your school and speak to the STPP administrator to request a replacement card. Or get help resolving other issues with your account. We will send an email to confirm that you have updated information in your account. Check Clipper News for holiday or modified hours. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-12 p.m. and 1 p.m.-5 p.m. Saturday, 9 a.m.-11:30 a.m. and 12 p.m.-2 p.m. What if my Autoload payment fails and/or the card reader says “BLOCKED BAD DEBT”? Clipper on Caltrain FAQ Basics: Getting the Card, Adding Passes and Cash. Each Clipper will include 10 identical Metrolink adult 1-day travelcards. Credit card charges are processed immediately. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. Step 2: Request that the Caltrain Go Pass be added to your Clipper Card. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. If you received a Student Transit Pass Clipper card during the 2019-2020 school year, you do not need to submit a new application. Having travelcards left on your Clipper does not mean you have a valid ticket. Transit Agency Tips. Note: If you are requesting a refund for unused transit passes and/or ride books that were loaded to your Clipper card in error, cancelling your card is not necessary. questions, log in to your account. Clipper card pending passes cash value. Report a lost, stolen, damaged or defective card and discuss replacement options. So the question is not Passport vs clipper . It works like any other Clipper card. You can use our automated phone service 24/7 to check balances and pass expiration dates. You can log in to your account or pop into a TfGM Travelshop and the team will check your balance for you. You can choose anytime or off-peak travelcards, for any combination of zones. Each Clipper will include 10 identical Metrolink adult 1-day travelcards. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Autoload settings until we are able to successfully charge your payment source and remove the block. Pre-Tax Transit Benefits. Registered cardholders can report lost, stolen or damaged cards and request replacements. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Autoload purchases. Why isn’t it on my Clipper card? I have a Clipper Card and love it. Clipper cards allow you to store multiple passes and cash fare on one easy-to-use card. Please note that The Hub is permanently closed. Contact Clipper card at 877.878.8883 or visit https://www.clippercard.com for more information or to find Clipper card retail locations. Check that you’re not trying to travel with an off-peak travelcard before 9.30am on a weekday. It is accepted on all Bay Area public transit, including all Muni vehicles, BART, AC Transit, Caltrain, SamTrans, VTA, Golden Gate Transit and Ferry, San Francisco Bay Ferry and 14 other Bay Area transit services. Once you have your Clipper, simply touch-in before boarding and touch-out at your destination each time you travel, using the smart readers on tram stops. So if your primary funding source is declined, your order will be charged to your backup card. As you board the bus, touch your card to the Clipper logo on the card reader located on your right (before the farebox). Find out more about automatic reloading. If you buy online, you can select a start date within the next 7 days and the first time you touch-in to travel at a smart reader on a Metrolink stop, on or after this date, your first travelcard will start automatically. Make it so all low-income transit fare discounts can be accessed through the Clipper card. 31-day passes are only available on the Clipper card. The Google Privacy Policy and Terms of Service apply. Key Clipper information translated to Spanish. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Paying with Clipper. All 10 travelcards must be used within 4 weeks (28 days). Clipper cards can be purchased at www.clippercard.com, one of Clipper's ® retailers such as Walgreens or at the Caltrain office in San Carlos. If you purchase value for your Clipper card online or over the phone, it won’t be available immediately. You need to make sure you touch-in before you start each journey, so the inspector can see your active travelcard. Once you do that, it will show up in your account. © 2020, Metropolitan Transportation Commission. You must apply for an RTC Clipper card in person at a participating transit agency. A Clipper card makes it much easier to get around on the city's trains, trams and cable cars. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. Clipper card also is accepted on various transit agencies in the San Francisco Bay Area.