Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Former Employee - Senior Client Service Specialist. 3 Ratings. Thank you for your feedback and comments. Subscribe. Founded in 2006, XOJET has become one of the fastest-growing private aviation companies in history, serving more than 2, 500 customers worldwide. XO offers multiple ways to buy and ways to fly on private jets ‒ including private charters with guaranteed availability and single seats on shared flights. Both Xojet and Ariba appear to be about eliminating inefficiencies. I complained about a flight we took and they did nothing about it. 5. The management staff and co-workers are so busy multi tasking to stay afloat due to cut backs. No way to avoid that but it is the question mark many have about what challenges XO faces in the future, August 28, 2019 – President & Chief Operating Officer. Check out what 13,033 people have written so far, and share your own experience. "Great culture and dedicated employees, but future uncertain.". Here For You During COVID-19 It’s clearly all about the money, not the relationships or concierge service that should be provided. Reviews from XOJET employees about XOJET culture, salaries, benefits, work-life balance, management, job security, and more. Great people and a great team I work with. 24 XOJET jobs including salaries, ratings, and reviews, posted by XOJET employees. Customer Reviews; Contact Us; eTail Boston 2021. XOJET Reviews. Absolutely one of the worst charter brokers around. Pro-Pilot Chief Pilot's Office. Customer Testimonials. Delta Private Jets Delta - Luxury Fractional Guide With regard to setting the assignment to a max available duty hours of 12 vs 14. We have flown private many times. Are you sure you want to remove this review from being featured for targeted profile? A free inside look at company reviews and salaries posted anonymously by employees. And not bad for you, the charter customer, given that you had been routinely paying roundtrip rates whether you needed both legs or not and were accustomed to stepping onboard a chartered aircraft without knowing the flight’s exact cost. Recently, very good moves in leadership and planning in the Flight Standards and Training departments. SAP Analyst . Inbound Sales Advisor. Gebaseerd op 1 salarissen die anoniem zijn geplaatst door werknemers bij XOJET Customer … Blogs. I interviewed at XOJET. Perceptions are somewhat volatile with the recent acquisition. We were never briefed on safety at the beginning of the flight. I worked at XOJET full-time for more than a year. Scheduling is very proactive with measures to mitigate fatigue, and will always work with the crew on a case by case basis to get them the rest they need. XOJET has now become the company that we all imagined it could be, a true industry leader. XOJET – Hillsboro, OR. Read honest and unbiased product reviews from our users. Horrible customer service. Recommended Charities. Find 2 listings related to Xojet in Sacramento on YP.com. Poor customer service. Shame on them! Xojet's Paul Touw. XOJET – Fort Lauderdale, FL. XOJET offers private jet customers access via on-demand ad-hoc charter or membership programs, as well as a fixed-price membership program … Our unique business model combines private jet membership and on-demand charter with a singular focus on providing the highest level of customer service at every point of the client's experience. Save Job 19 d 19 days ago. 7 XOJET reviews. XOJET is an American on-demand private jet charter company based in Fort Lauderdale, Florida, with a 24/7 operations center at Fort Lauderdale Executive Airport and sales offices located in New York City, New York, Newport, California, and Palm Beach, Florida. See why customers love us. IATA: ICAO: XOJ XOJet offers an incredible opportunity to gain tremendous business aviation experience. First-class organization. No assistance. Members pay only for usage and time. We understand that quality of life is important and foundational for our crew members. 4.6. www ... www.pi xojet.dk. … With access to over 3,000 aircraft, XOJET offered a complete suite of flight solutions—from fixed-price charter to customized membership programs. The stress that sometimes comes with the job. We are in the process of quantifying difficult duty days combined with a “red” (approaching fatigue) CSE (crew self-evaluation) report to establish hard limitations around tasking the following day. XOJET offers catering credits up to $250 for some of its programs. XOJET generated more than $300 million worth of revenues in 2015, but Stewart believes that the alliance with JetSmarter will enable XOJET to double the size of its business in each of the next two years. The fastest part about their service in online chats but that's about it. The company's platform combines the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter. https://www.glassdoor.com/Reviews/XOJET-Reviews-E229772.htm Gemiddelde salarissen voor XOJET Customer Service Specialist: [salary]. Despite a recent raise, pay remains below standard. Work/Life Balance. Thank you for your comments, and I love the use of the word athenaeum. Because, in any business, what's critical is optimizing and managing pricing and availability of supply. Restaurants, Food & Liquor. People. Now you could simply roll your cursor over a U.S. map on XOJet’s website and see firm, relatively inexpensive prices not only for transcontinental trips but for routes … Senior Management. Download XO powered by JetSmarter and enjoy it on your iPhone, iPad, and iPod touch. The first phone screen is really a conversation about yourself, what you know about XOJET and how you can contribute. Jeff Burger | April 2008. 10 XOJET jobs including salaries, ratings, and reviews, posted by XOJET employees. Save Job 23 d 23 days ago. XOJET salaristrends op basis van salarissen anoniem geplaatst door XOJET werknemers. ! XOJET is a GREAT place to work. It was an early industry leader in the private charter flight industry. XOJET – Fort Lauderdale, FL. Positive attitudes seem to abide, however circumspect. The XO Powered by JetSmarter app represents the beginning of a new world for all private aviation customers. I am encouraged by your time with XOJET and is an experience we look to continue to replicate for all of our employees. Members that joined early on enjoyed added perks like free helicopter rides or UberBLACK and premier Lyft trips from their homes to … They sided with the crew despite 8 of us witnessing the lack of precautions. In a personal note to clients and industry partners, XOJET Chairman & CEO Brad Stewart reflects upon 2016 and discusses details of our journey ahead. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Poor service for a company from a jet broker. full and fractional jet ownership and the rigid, non-refundable jet card model. © 2021 Trustpilot, Inc. All rights reserved. Close. 5. In addition, XOJET customers can book shared charter flights, shuttle flights by the seat and take advantage of last-minute deals via the JetSmarter app. Excellent culture. In 2018, Vista Global, including VistaJet, arranged for 115,000 passengers to fly on over 70,000 flights on a fleet of 116 owned aircraft and its partners’ network of private jets. Our team performed brilliantly and our client community flourished like never before. 2. Xojet is a small private jet which competes against other private jets like Fly Victor, NetJets and Blade . The parts that's required to make the aircraft functional again. I have been working at XOJET full-time for more than 5 years. Approves of CEO. To top it off they tried to put us on a smaller jet and were willing to risk my families life in bad weather. See reviews, photos, directions, phone numbers and more for Xojet locations in Sacramento, CA. Thank you for your comments, and your advice is well taken. The average salary for Xojet employees is $64,098 per year. At the same time, customer preferences are noted. Paul Touw had barely finished high school when his entrepreneurial spirit started paying dividends. Members pay only for usage and time. Andrew was unprofessional and when I asked for a supervisor for a fraud concern he laughed and hung up on me. I will report them. XOJET – San Jose, CA. XOJet has quite a few great things going for its pilot group " (in 24 reviews) " Good people, fun industry, fast paced, opportunities to learn new skills, care about the employees, inclusion is valued " (in 10 reviews… Good people, fun industry, fast paced, opportunities to learn new skills, care about the employees, inclusion is valued. Interesting line of work in business jet aviation. On some programs. All Product Information Customer Q&A's Customer Reviews Your question may be answered by sellers, manufacturers, or customers who purchased this item, who are all part of the Amazon community. We take fatigue very seriously and are always trying to improve the system. A plane may end up in any city in North America, which is a double edged sword; it keeps the job very exciting, but also tough due to lack of ability to mentally plan. Apply on company website. corporate HHQ moves to FL, will cost XOJET some valued employees. February 23-25, 2021. XOJET Aviation Fort Lauderdale, FL. We experienced turbulence and the pilot had difficulty landing so we had to have multiple approaches, descents and ascents with no explanation from the crew. Safety & Security Specialist XOJET Aviation Fort Lauderdale, FL 2 weeks ago 42 applicants. https://glprivatejets.blogspot.com/2015/02/xojet-honest-review.html Jamie Walker, its CEO, says with its customers clustered around the airports where it has bases, he thinks Jet Linx has a high probability for success. You needed a very specific kind of customer, one who would decide on short notice to drop everything and jet off to a destination without knowing exactly how they would get back. 3 XOJET reviews. Delta Private Jets Delta - Luxury Fractional Guide I had tried to get hired on for about 1 year but managed to land an interview. For now, though XOJet’s bargain-basement fares have disappeared, many in the industry say its transparent pricing and point-to-point fares changed charter to the customer’s benefit forever. The aircraft they sent should of not been in the air!! A record-breaking first quarter showed year-over-year increases of 15% in overall business and 39.5% in Off-Fleet Charter Brokerage, supporting continued strategies for expansion. Helpful (6) "A Great Company!" Visit PayScale to research current and former Xojet employee reviews, salaries, bonuses, benefits and more! However, making them happen sometimes is easier said than done. Temporary Corporate Recruiter. XOJET boasts the highest utilization in the world, yet pay falls short—adding insult to injury. XOJET is one of the largest private jet charter companies in North America. XOJET is a simple and flexible way to access private jet usage. 3. Please make sure that you are posting in the form of a question. Xojet -- which private-equity investment firm TPG Capital acquired in 2009 -- picked up its odd name when the firm's founder, Paul Touw, saw a bottle of Hennessy XO. Glassdoor has 104 XOJET reviews submitted anonymously by XOJET employees. Learn how to enable cookies. Inclusive culture, very positive work environment
XOJET is a well-managed company with a strong executive team, however there is a lack of culture and investment in employees. At XOJET Aviation, we are committed to delivering personalized service, trusted advice, and smart private jet solutions to the most sophisticated private flyers. Commentary. We are continually looking at best practices to find the balance between the demands of the business and the needs of our employees. From what I learned at the in-person interview, many candidates are weeded out during this phase, as in 50% weeded out. 4. One former customer told The Verge that if he hadn't already declined to renew his membership, "essentially, I wouldn’t have this conversation … Great backup for captains. She never calls back, hears what she wants to hear, yes you to death.The aircraft they sent should of not been in the air!!! "XOJet has quite a few great things going for its pilot group " (in 24 reviews) " Good people, fun industry, fast paced, opportunities to learn new skills, care about the employees, inclusion is valued " (in 10 reviews) The company is laser-focused on its mission, and often times employee satisfaction, benefits, and company culture are sacrificed to remain competitive. Xojet in San Carlos, reviews by real people. You could get more for your money with another private company. 4 customer reviews of XOJET HQ. Xojet founder Paul Touw. 3 months went by and I finally received a call with a job offer; started 2 1/2 wks later. Visit PayScale to research Xojet salaries, bonuses, reviews, benefits, and more! Yen is the worst . There are tremendous people here all of whom are dedicated, proficient and hard working. Record-breaking first quarter with year-over-year increases of 15% in overall revenue and 39.5% in charter brokerage Dominates super-mid charter (Part 135 flights over three hours) with 31% market share in US Off-fleet Charter Brokerage momentum continues with 22% increase in revenues 40% YoY growth in Preferred Partner Network to 1,400+ aircraft XOJET Access Solutions nears target of 1,000 members within launch year Expands portfolio of luxury partnerships with the addition of seven marquee brands XOJET still dominates the on-demand super-mid charter market in the United States with 31% share of flights exceeding three hours occurring on the XOJET fleet. Become a customer with a jet holder card and open the door to exclusive programs offered to clients. 7. Sales team is valued highly as the revenue producers for the company, but unfortunately other contributors outside of the … A written policy is being developed so the expectations are clear. Save Job 9 d 9 days ago. Part-Time Customer Service Agent. I had tried to get hired on for about 1 year but managed to land an interview. XOJET. Together, we are committed to building a true industry-leader focused on better serving you. We were completely ignored. Company is shutting down HQ in MP and relocating to FL. XOJET is rated number one in the world. We were never told to buckle our seatbelts during the turbulence or the multiple attempts at landing. The outlook is somewhat ambiguous. Here is a list of private jet companies that sell fractional ownership or membership plans. It has taken me some time to respond as I wanted to be sure I fully investigated the details internally. XOJET is a simple and flexible way to access private jet usage. I'm not afraid to fly and I don't believe in god and I found myself praying for our safety. Find helpful customer reviews and review ratings for Delta T18017-XO Xo Jet Module Diverter Trim, Chrome at Amazon.com. Company is adapting to changes in the market place (inevitable change, see "con" section, 1. Not reputable or professional enough. See who XOJET Aviation has hired for this role. Part-Time A&P Mechanic. Our team of dedicated employees is at the foundation of our mission to deliver distinctive service, every day. Read employee reviews and ratings on Glassdoor to decide if XOJET is right for you. I firmly believe in a culture of clear and open communication that is inclusive of both positive and negative feedback. With that said, this certainly isn't the place to put tens of thousands of dollars. This will ultimately be a positive for both those in the office and those in the field holding the flag for XOJET each and every day … Culture & Values. The plane was beautiful and clean. 6. To be fair, they did provide folks with options, time to find new employment or relocate with them. Working at XOJET I've learned so much about the aviation field, How the aircraft operates from the start to finish. This will ultimately be a positive for both those in the office and those in the field holding the flag for XOJET each and every day with our customers. Leaders who support the team and communicate openly to all
Now my daughter is refusing to ever get on a plane again so we have to pay for a flight and drive home. The required maintenance that's required. Since its inception in 2006, XOJET 's mission was to become the trusted advisor and service provider of choice to the most sophisticated private aviation consumers, both businesses and individuals. They had a great culture and offered decent benefits. Comp & Benefits. In my personal work experience, XOJET was the warmest and most welcoming environment I'd ever worked in. The crew lied and told them that they had told us to buckle our seatbelts. Safety centric,
Career Opportunities. XO provides an asset-light alternative to full and fractional private jet ownership and the … www.flyxo.com What’s worse, the brand wasn’t sold anywhere near that airport he was leaving. Interview. Although the schedule is "hard" (8 days on, 6 days off), your work days are uniquely dynamic. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The rating of xojet… Great place to work. Avoid this company. I complained about a flight we took and they did nothing about it. When we finally landed, it seemed as if the pilot was just "going for it" with zero confidence. 29 May 2020. It really feels like a team environment where everyone is working together to accomplish the task of taking care of the customer. In its early days, the company offered free, unlimited flights for premium flyers. XO Jet was the worst! Current Employee - Anonymous Employee in Fort Lauderdale, FL (US) Current Employee - Anonymous Employee in Fort Lauderdale, FL (US) Recommends . If you are not already aware the Pilot Round Table and the Chief Pilots Office are also great resources for items like this and they will ensure your voice is heard. Xojet gives 44 reviews with an overall shopper score of 4.1 out of 5.0. Xojet, (XOJ) - Track Xojet flights and view detailed fleet information, including number and type of aircraft. Pros. " Read reviews, compare customer ratings, see screenshots, and learn more about XO powered by JetSmarter. XOJET hits a mid-year stride with 12% growth in total revenue. Your response will be removed from the review – this cannot be undone. Yeah. No reassurance. Innovation Blog Posts . Voice your opinion today and hear what 13033 customers have already said. Their market share is great. Is the hourly rate guaranteed? It's fast paced and challenging, you get a lot of support but it's not for everyone. XOJET Aviation is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Our algorithm gave the review of xojet.com this score. It also provides an asset-light alternative to . “For competitors, they may have 5,000 members or whatever they have, but they are spread out across the country, where for Jet Linx, our members are concentrated around the cities and airports we have bases.” That was the only good thing. Positive Outlook. There are currently no benefit reviews for this company. XOJET. Glassdoor will not work properly unless browser cookie support is enabled. XOJET is an American on-demand private jet charter company based in Fort Lauderdale, Florida, with a 24/7 operations center at Fort Lauderdale Executive Airport and sales offices located in New York City, New York, Newport, California, and Palm Beach, Florida. Many talented people will lose their jobs if they do not relocate. See BBB rating, reviews, complaints, & more. XO Jet was the worst! In one case, operations learned that there was no Amstel Light aboard an aircraft scheduled to take a customer who has it on his list of requirements. This was a terrible experience. “The industry now realizes customers want a very simple transaction,” says Moeggenberg. If a crew member has a hotel issue, they can reach out to the RON team who will investigate the matter and engage with management if necessary. Fun place to work, every day is different,
The relocation of the headquarters while difficult, is necessary for the long-term growth and future of the company and most importantly its employees. 24/7/365 industry so applicants should be ready to immerse themselves in that as part of the culture which can be overwhelming at times. Your advice to management is received and we will commit to treating our employees with respect and fairness throughout this process. Plane was old. Aviation Services in Brisbane, CA. She never calls back, hears what she wants to hear, yes you to death. What is the company website? XOJET – Fort Lauderdale, FL. On some programs. This organization is not BBB accredited. Xojet's offerings can look sweet if you want simple, competitive pricing with minimal commitments and fine print. Star Star Star Star Star. One of the best Aviation Services, Automotive business at 2000 Sierra Point Pkwy, Brisbane CA, 94005. Xojet reviews and Xojet.com buyer ratings for September 2020. A free inside look at company reviews and salaries posted anonymously by employees. Never felt judged or isolated. XOJet jet card programs add JetSmarter benefits in the new FlyXO.com branding. Online. That is reasonable in some scenarios, but very limiting from a fleet availability standpoint for a dynamic floating fleet model like XOJETs. Gemiddeld salaris voor XOJET Customer Service Specialist in Sacramento: $ 21. You choose the amenities that fit your requirements. Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in San Carlos and beyond. Money Matters. We contacted the company the same day to cancel our return flight one week later and was told we couldn't. Flightradar24 is the world’s most popular flight tracker. Does XO provide guaranteed availability? It is easy to get burnt out working there. We do monitor trends and fatigue very closely in conjunction with our safety team and have implemented a crew fatigue reporting system. It's almost as if you have to BEG them to take your money. The hotel issue is one that our Chief Pilots Office and the Flight Services team have recently been working on in an attempt to increase transparency with the booking process. Even though there are "cons" listed here, they are more to highlight opportunities for improvement, rather than condemn the op. I have been working at XOJET … Good people, great pilots, tiring environment. Don’t use this company! The fractional model just seemed like a great idea whose time had passed. On some programs. Are you sure you want to replace it? Rapid career progression for all pilots. XO Select Access is $50,000 and targets full private jet charter customers with dynamic pricing. Start Salary Survey. XOJet XOJET membership program that encompasses both occasional flyers and globetrotters. No replies to emails & no assistance. Strong leadership in Flight Operations. This will replace the current featured review for targeted profile. It was terrifying. Access unrivaled value and flexibility. I have been working at XOJET full-time for less than a year, 1. 3 months went by and I finally received a call with a job offer; started 2 1/2 wks later. Can jet card holders/members use multiple aircraft at the same time? How XOJET is Taking the Digitization of Private Aviation to New Heights. Heat was coming on, couldn’t breathe, the shades didn’t work, my 2 French puppies were having trouble breathing and over heating. Your trust is our top concern, so companies can't alter or remove reviews. Built by combining the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter, XO provides elevated services for On Demand private jet travel. Find helpful customer reviews and review ratings for Delta Faucet R1827-XO, Chrome at Amazon.com. XO Jet was the worst. If a pilot reports fatigued (which is labeled “black” in the CSE report) they get an automatic 16+ hours of rest and safety investigates the situation. Here is a list of private jet companies that sell fractional ownership or membership plans.