2009 Ford F-150 XL SuperCrew 4WD . They are amazing! I’m now just looking forward to the delivery day. Delivery time was actually pulled in a bit, which was a nice bonus. Fairly poor in this case. Good service, good experience and good … Exceptional customer service. I would 100% recommend this company. Sign in cars@zen.auto… Car ordered and delivered very swiftly and smoothly. Really professional and sorted everything out for me!!! Choose from cash or finance deals with or without a deposit. My name is John Tracy, CEO of ZenAuto and I wanted to thank you for your feedback! Icing on the cake is the advisor I spoke to today tried to defend their incompetence by talking about the number of orders and lack of staff. Great service from point of initial enquiry through to arranging for the delivery of car. © 2021 Trustpilot A/S. Always kept me updated and chased things up for me. Always kept informed, and when i had a query the team were quick to answer the phone and also quick to resolve the query. If a company can’t respond within 24hrs to a customers queries, it’s a fairly good reflection of how good their customer service will be should you get involved in a lease. Excellent customer service when it matters, Overall we consider our dealings with this company very good.......4/5. An intermediary cancelled our car delivery with 24 hours notice leaving us carless. The service I received was great they were so helpful even though I must have asked a thousand questions. Zan is a worship leader at … Would recommend. Ordered car 6th Aug. It would be nice to have been able to track the order, and it's vital milestones online. Good Morning Graham! Initially was told end of July delivery and the dealership called a week ago to say the car had arrived early. I'm John Tracy, the CEO of ZenAuto. I ordered my car in February I was given 31st March as a delivery date. Call (309) 565-4444 to book an appointment or to hear more about the services of Zane's Auto … All the team were great, friendly and were there for what ever questions I had. I do not want to be stuck in a contract with no delivery date or confirmation, but the most frustrating thing is the car is meant to be in stock. Our virtual showroom functionality allows you to view all the vehicles … It's now September....no car, no refund of my £200 as promised, no communication. I am now happy with the attention I received. Tom from ZenAuto reached out to us and couldn't have been more apologetic. I have had such a great experience with ZenAuto. I gave a 4-star review originally because I wasn’t given an indication of expected timings for delivery or confirmation of the steps to go through before receiving the car. Zen Auto online Review A+++++ From using Zen Autos website which is really easy and informative to use. Looking forward to my next car with zen auto. Estimated arrival end of July - a bit longer than I would have liked but acceptable given the circumstances. I tried sending my response through to their general enquiries email address. Highly recommended! Delivered this morning on a one car transporter. Let me first apologise for an unacceptable experience. Founded in 2001, Zana International is dedicated to providing high-quality and world class Motorcycle accessories, products … Reviewers. Waited 3/4 weeks for a registration plate even though it takes a matter of minutes to do. Thank you all. Very helpful on specific requirements I had and always willing to help to try meet these. R 285 000 Ford Ranger 3.2TDCi Double Cab Hi-Rider XLT Auto Used Car 2016 81 000 km Automatic Dealer ZAN AUTO Savoy Estate, Johannesburg km from you? Zen Auto online Review A+++++ From using Zen Autos website which is really easy and informative to use. No freebies as per other reviews but it's a lovely car… Thanks guys! This organization is not BBB accredited. Hello Lance. Four days later, I’m still waiting for a response. Easy process, staff more than happy to help and answer all my questions! Lovely company. Keeping the ordering process completely online is really important to us so it's great to hear it's the same for you. Zan Cars Showroom Phone and Map of Address: Fujairah, Fujairah, Business Reviews, Consumer Complaints and Ratings for Car Dealers - New Cars in Fujairah. However on 10th March I received an email from Nick at ZenAuto to let me know the car is ready to be delivered. That same afternoon he had a cover vehicle delivered to our home. I used their web chat to raise my concern having rang twice and had no response after holding for over 15 minutes. … The whole process was really easy, the cheapest deal I could find, and the car came a lot quicker than I expected. The person got a lot of good work on my car. I spoke to a number of colleagues and all were very helpful but a big shout for Aaron Budwal who supported me throughout the process answering queries very promptly. Sign in Register Blog. I've leased many vehicles over the years and this was by far the easiest of all. View new, used and certified cars and get auto financing from a Burlington car dealer Highly recommended. Able to answer questions and prices very competitive. Took delivery yesterday, even got some nice freebies including mats and other accessories. It's the perfect size to sit on … We aim to provide excellent customer service, making our customer’s trust and rely on our service so that they can surely come back. Great customer service and a special thank you at Angela who I have been dealing with. Sign in cars@zen.auto. I can't tell you how much we appreciate your business and I'm sorry we've not gotten back to you sooner. UpdateAfter the initial review, Zen contacted me immediately and started to put things right. Contact & review Zan-Auto. Excellent service, Mr Othman was very punctual and communication was easy via Whatsapp. Our order with ZenAuto wasn't without its issues. You should take solace knowing if something does go awry with your order, ZenAuto can take care of it. Ordered a car at the end of July and still haven’t received the car. Really please with the service from Tom Johnson. It's been challenging of late but we are investing in adding new members to the team and new tools to help us serve our customers better. 10 stars to this guy. All in all a very good experience and can recomment Zan Island Taxis. Thank you all! © 2021 Trustpilot, Inc. All rights reserved. Zan's Kosher Catering has an average price range between $10.00 and $12.00 per person. Can’t thank him enough. Still no response. Contact Now! and arranged a delivery time for the following day. Eryn and the team clearly took note of the review, looked into the issue (which they found to be that an email hadn’t been delivered) and contacted me to resolve it straight away. Great service and knowledgeable of the industry and really helped me resolve an issue I was having. I called Nick and he was able to take my initial payment which was a quick and pain free process, he then outlined the next steps. I deem myself very lucky to have chosen ZenAuto as this was my first lease and the whole process was faultless. We have a few payment options available that will suit every pocket. I live on my own and it gives me peace of mind. Thank you . Fingers crossed the delivery day goes as smoothly as has so far. DO NOT USE THIS COMPANY. … R 280 000 Hyundai Venue 1.0T Fluid Auto Used Car 2020 6 000 km Automatic Dealer ZAN AUTO … Excellent company would recommend. I had a phone call two days after to arrange delivery. Hello Mr. Barrett. With Mercedes, Ford, jaguar and skoda. Zam Auto Sales, LLC at Autotrader. Good, simple and regular communication. Excellent customer service. He checked on oil, tires, brake... and recommended what needs to get done. Like other reports here we also ordered a lease vehicle via ZenAuto and can confirm that the process seemed rather "distanced". The staff was friendly and helped make my car buying experience very enjoyable. Zan Auto has been in the motor industry since 2016. AutoTube Software Buy + OTO AutoTube Review – New App Drives Free Automated YouTube Traffic And Sales In Just 30 Seconds March 10, 2021 by Kim Soo Hyun AutoTube review let’s … 23 reviews of Zane Auto Collision "I really liked the service here. Once agreement was processed we heard nothing further and received no responses to emails? ZENAUTO - you have my details. Thanks so much for taking the time to leave us your feedback. Zen auto have not answered 2 emails I sent over a week ago. Go with another lease company if you can as ZENAUTO will just cause you a headache. Have had some trouble with the dealership which was out of ZenAutos hands and they have helped me throughout it all. Tom took on my order and followed it through in an excellent and professional manner. This was my first time leasing and both Tom and Angela went above and beyond to help me and answer all the questions that I had. I'm confident the team will be able to get this sorted for you soon. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. First experience of car leasing a hassle-free experience, Poor response times reflect poor customer service. When challenged about why I've been told I'd receive a callback and never have, his excuse was that they're busy (he also mentioned about the hundreds of other customers/keyworkers - much of a guilt trip! Absolute joke. Fantastic service from start to finish. Ordered a mini back in June....it was "in stock" according to the website. Only the latest review will count in the company's TrustScore. I rang Zen Auto, they got me booked in, the garage even came to collect my car and dropped it back when it was ready. My delivery driver called me 1hour before my delivery slot to confirm my address. Someone emailed back with a quote. I had my car serviced at Zane auto repair. Great deal too, couldn't be happier! DON'T TRUST ZENAUTO.I ordered a Zoe back in July and was told that it was in stock. After all this carry on i waited 2 weeks for a delivery date, got to the deliver date and they waited until 4:30pm to tell me that the car has been damaged and won’t be delivered for another week. This is the first time taken 10 minutes.Big thank you to Nick.Thanks againDoug Jones. That's not an excuse - we're taking action every day to improve our customer service. Clear calls to action when needed. How ZenAuto, and Tom, in particular, handled our situation was faultless. I was given the details to apply online and was all done and dusted under 10 minutes! Fantastic company to deal with. Intuitive online experience. In the meantime, the ZenAuto Team will address your immediate need for transport. When phoning the office you’re on hold for 30 mins minimum. Many thanks. Well done Zen you turned around a 3 star to a 5 star.Difficult to give a FULL review, as I am unsure if I will receive the Renualt Kadjar I have ordered..... in am always nervous when you commit to a large purchase online, but the prices offered by Zen Auto are great, I am 8 days into the 14 day cooling off period and all I want is confirmation and a approx delivery date for the car. Nick was able to get me a low rate and was easy to work with! Telephoned Zenauto when first seen an unbelievable lease price for a Seat. Call Us or Enquire Online Today. There's absolutely no excuse for the lack of contact you've had from us so far but we're going to do everything we can to put that right from now on. Amir at Zen Auto did an excellent job marketing and selling our 1969 Datsun 1600 roadster. Nothing was too much trouble and now I'm just really excited to get my hands on my new car!!! I can honestly say that this was one of the best experiences I have had with a company. It's outrageous that there is only a 14 day cooling off period when it's 5 weeks on and I still have no clue when/ if I am getting a car- yet I am apparently in a contract. Paperwork took no time at all and was emailed straight through. He went above and beyond of what he needed to do. At the end of July I received details including reg plate and told that I should expect a call within about a week arranging delivery. Love my new car! Great service and good communication at all times. Zan-Auto reviews, customer feedback & support. BEST BUSINESSES. After a year i wanted to adjust my mileage in the contract and they dealt with my requests very professionally and were able to sort me out a lower monthly price and a lower mileage contract. VOLKSWAGEN GOLF7, 2.0 PETROL AUTOMATIC FULL HOUSE LEATHER INTERIOR SUN ROOF, 2016 PRICE R269000, 93000KM, DRIVE VERY SMOOTHLY FULL ELECTRONIC … Don't manhandle it and it will last a lot longer than your negative reviews. Cars.co.za's car dealership pages enable you to find general information and contact information pertaining to our dealer partners. This cat feeder works great. I don’t know much about cars so it great having it all taken care of for me.Would highly recommend their maintenance package. My first ever contract hire - couldn’t have gone smoother.Ordered a new GLC Coupe on the 18th August it was delivered on the 11th Sept.The underwriting is all done through a simple online system (much better than a broker I used prior that took all my details including salaries, securities etc which took a hour only to come back and say the car was no longer available) zen on the other hand is quick easy and straight forward and all online!Aaron Budwal was my contact and he is super clued up and offers amazing customer service! Excellent communication, unobtrusive yet responsive when contacted. I've had to chase ZENAUTO numerous times, and opened a complaint due to their ignoring of emails. Dealt with Angela Hall and Rebecca Geraghty during different parts of the process and both very quick to reply and very clear on answers to questions. But we still have work to do. These are busy times and we are still struggling with unprecedented volumes and back logs from the lock down. Excellent service and attention- great car delivered exactly when booked and as expected. I decided to look for a new lease deal on a new car. Loving my new BMW, great value to go with the fantastic service. My first experience of vehicle leasing and ZenAuto made the process easy. The team were helpful throughout the whole process and helped me find the right deal for me. Work and service excellence produced a harvest in the form of Zan Auto… I completed the online forms and paid the processing fee and have received a agreement pack, but that is all, is this normal? It doesn't stop here - if you need anything at all throughout your lease, you know where we are. “Zan started gigging at 16 and dedicates most of her time to music. I’ve had my Zen Auto car for over a year now. Have leased a car with no problems from Zen. )I don't expect special treatment but I do expect ZENAUTO to stick to their word when it is given. Tom and I have made this a top priority and are working with our suppliers to find out exactly what has happened. Have ordered a vehicle from Zen Auto which will be my first time leasing and so far so good.Very helpful and friendly advice with prompt replies to my emails and the ordering process is very easy to do.Will leave feedback on my overall experience when my car has been delivered. We are striving to improve our customer service every day with customer communications / updates being a key area of focus. To make matters worse, we needed the car to get to a pre-booked staycation. Excellence personified. Firstly the price was unbeatable and called to … I'm … Extra gold stars for Aaron this month, really glad he could help you out Simon. Really good service - vehicle took a while to come because of Covid lockdowns etc but the team lent us a car in the meantime whilst we were stuck with no vehicle. As Fallout: New Vegas is just as unstable as its predecessor, I decided to port the plugin, … When compared to other restaurants, Zan's Kosher Catering is moderate. I have tried phoning but have been permanently on hold and I have sent 2 emails, which you stare will be answered in 24hrs, but still no contact. Still nobody has contacted me and it's over 24 hours later. Almost three months since my order and no car. I then responded directly to that person with some questions. Like others have mentioned, their communication needs improvement. Great selection of cars. Toyota Starlet (2021) - Quick review In this quick video review… Thanks for highlighting the issue you had with the site - we're running extra tests to see if there's a bug hiding in there that needs fixing to make sure no one else is affected. Handover was Covid compliant and felt very safe. ZenAuto’s Aaron Budwal was very helpful in ensuring everything went smoothly. No date definite. I am extremely happy with the excellent deal on my Skoda Kamiq, with friendly and efficient customer support from placing my order through to delivery.Thank you to all at ZenAuto. It was such a stress free and easy process, the website is great and very straightforward to use. Will come back and update. Would thoroughly recommend and will be using again. Request Information. Excellent process and great prices, real pleasure to do business with! Rates were competitive and charges low but what made it for me was their communication. Tom remained in regular contact and ensured the intermediary delivered our new car on the agreed date.Problems can occur when dealing with any company. Get in touch if you want to sort this. FLEXI PAYMENTS. INDUSTRIES. Very efficient, and always respond to my queries quickly. Thanks to the ZenAuto team for making the car leasing process simple and hassle-free. Businesses. Not only did I get an amazing deal at a competitive price, but it was so nice to feel valued as a customer by the team. These guys are just awesome! Personal Car Leasing deals from ZenAuto are easy to arrange with minimum fuss. We will be back in touch shortly. I've given one star as Chris has been pleasant to deal with but saying a car is "in stock" on the website when it really means it's not even been built, is misleading at best. While it doesn't explain everything, we do ask our delivery partners to never deliver a car to our customers if it's damaged...we expect it to be absolutely spot on when it arrives. Firstly the price was unbeatable and called to … I can't thank you enough for leaving your review. I will be contacting Motor Ombudsman as next step. Very little communication to tell the customer what is happening. Easiest Personal Lease contract I have done. Good morning Lola, thanks for your feedback. I can't believe how petty some of these whining reviews are. ZanGS' Zan AutoPurge Crash Protector plugin has proven to be very effective at stabilizing Fallout 3's performance. Hey Martin, as you know, our CEO is looking at this for you to work out what happened and put this right. How a company handles issues is a significant reflection on its customer service. He kept us informed of offers and sold the car at a fair price within the timeframe he quoted. She is also passionate about minimalism and likes to keep everything Zen and mellow. Never using this company again. Paid £200 admin fee. Totally appreciate your frustration Tom, our CEO is now personally ensuring you get your car ASAP. Learn about Zano Cars in Tucson, AZ. We'll make sure to keep that up throughout the life of your lease! This was my first experience of car leasing and I have to say that ZenAuto made the whole process very smooth and straightforward.ZenAuto’s rates were very competitive and the administration fee of £99 was the lowest I found online.My queries by phone or email were handled promptly and efficiently. Erratic Communication and Website Information, but Good Follow Up. Ca d'Zan is open: Sun - Sat 10:00 AM - 5:00 PM; Buy tickets in advance on Tripadvisor. That's brilliant to hear, thank you so much for taking the time to share Robert. Just had my first annual service and it was so easy. We're already looking forward to helping you with your renewal when the time comes! Really happy with the overall experience, Shamila and Tom were lovely and the car arrived very quickly, the delivery driver was also lovely, Would use again.